Privacy Policy

Indicators International LTD . is committed to protecting your privacy. This statement, together with our Data Protection Policy, sets out the basis on which we will process any personal data we collect from and about you or that you provide to us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

What data do we collect and process?

We will collect and process the following data about you:

– Information you give us

This is information about you that you give us by corresponding with us by phone, e-mail, job application/CV, and submitting information on our website or otherwise.

The information you give us may include, but is not limited to, your name, address, e-mail address, phone number, date of birth, national insurance number, financial and credit card information, and photograph.

– Information we collect about you

We collect information about you when you visit our website, apply for employment with us, attend one of our events, and engage in business dealings with us. You are not obliged to provide us with your personal information. However, if you do not, we might be unable to carry out the requested services.

Please note that these lists of information are not exhaustive.

Data can be categorised into three areas:

1. Candidate Data

We need to collect information about you to provide the best possible employment opportunities. We only ask for information that will help us to help you. Where appropriate and in accordance with local recruitment legislation, we may also collect information related to your health, diversity, and criminal convictions.

2. Client Data

If you are an Indicators International customer, we may need to collect and use information about your business or active employees. To ensure an effective partnership, the data we collect about our clients is limited to the registered name, trading number, payment details, telephone number, and email addresses. We may also collect extra information that someone in your organisation has chosen to share with us. A formal request will be made should additional information be required.

3. Supplier Data

We require a limited amount of information from our suppliers to ensure a smooth partnership. We are required to caputre the contact details of relevant individuals at your organisation so that we can communicate with. We also need information such as bank details so that we can pay for the services you provide (if this is part of the contractual arrangements between us). We may also hold extra information that someone in your organisation has chosen to share with us.

Why do we process your data?

We process your data to comply with legal obligations to which we are subject, to perform the services you have requested of us, or to take steps at your request before undertaking to provide services for you because you have consented to our processing of your data or for our legitimate interests, such as to inform you of changes to our services/products/vacancies or to provide you with information about other services/products/vacancies we offer.

How will we use your data?

An anonymous record of your visit is made when you visit our website. This data is then aggregated and used to determine the number of people who visit our website and the most frequently used sections of the site. This enables us to update and refine the site continually. If you use any forms on the website to contact us, a record will also be made of the details you choose to include, such as your name, email address, telephone number, and the nature of your inquiry.

We may collect, hold, use, and disclose the information collected to:

Allow us to provide you with the services you request from us;
Compile statistical data and to maintain our database;
Develop/ improve our website;
Monitor and improve the quality of our services;
Respond to any email enquiries;
Provide you with information about other services we offer that are similar to those you have already requested of us or enquired about;
Notify you of any upcoming marketing, recruitment, or other events;
Provide you with publications;
Manage systems administration;
Attend to compliance issues;
Determine suitability for employment and
Comply with legal obligations we might be subject to (such as anti-money laundering);
Notify you of changes to our services/products;
Allow you to participate in events organised by us
Process other marketing efforts

We will not use or disclose your personal information for any other purpose which is not related (or, in the case of sensitive information, directly related) to the above purposes without your consent unless otherwise authorised, required, or permitted under the laws of the United Kingdom and Ireland.

Who will we share your data with?

We may disclose your personal information on a confidential basis to external service providers so that they can provide services such as financial or administrative services in connection with the operation of our business and to any person (where necessary) in connection with their services, such as, but not limited to, law enforcement, regulatory authorities, partners or advisors.

If we engage external service providers, we will take reasonable steps to ensure those entities comply with their obligations under GDPR when they handle your personal information. We will also ensure that external service providers are only authorised to use personal information for the limited purposes specified in our agreement with them.

We may disclose your data in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.

We may disclose or share your data in order to comply with any legal obligation or in order to enforce or apply our General Terms and Conditions.

Our agents, contractors or partners are restricted from using your data in any way other than to provide services for Indicators International Ltd, or services for the collaboration in which they and Indicators International are engaged. Indicators International requires all such agents, contractors, or partners to enter into contractual guarantees to observe security and privacy obligations as least as stringent as those outlined in this privacy statement.

Data Security

We take our data security responsibilities seriously, employing the most appropriate physical and technical measures, including staff training and awareness. We review our data security measures and procedures regularly. Unfortunately, the transmission of information by means of the internet, including through e-mail, is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to or from us by means of e-mail and any such transmission is at your own risk.

Data Retention

It is our aim to only hold your data for as long as necessary. Unless otherwise required under applicable law, we store your data for as long as we provide services to you and for a period of no less than ten years beginning on the date we receive your data.

Marketing

We may contact you by mail, email, and telephone about our services and other events involving or relating to Indicators International that may interest you. You have the right to ask us to stop processing your personal data for direct marketing purposes. If you wish to exercise this right, please send us an email to info@indicatorsinternational.com with the subject line as “Unsubscribe”.

Where we store your information

We might store your information in different places. Physical files are stored in our office, and electronic files are stored on our secure servers and in the cloud. Whenever we transfer your data in this way, we will ensure appropriate safeguards are in place. You may contact us via e-mail, letter, or telephone to find out more or to obtain a copy of the appropriate safeguards.

Your Rights

You have the right to request that we:

Inform you whether we process your data, provide you with details relating to our processing, and with a copy of your data;
Rectify any inaccurate data we might have about you without undue delay;
Complete any incomplete information about you;
Erase your personal data without undue delay,
are restricted from processing your data;
Furnish you with the personal data that you provided to us in a structured, commonly used, and machine-readable format

Where we process your data solely on the basis of your consent, you are entitled to withdraw your consent at any time. This will not affect the lawfulness of our processing before the withdrawal. You also have the right to lodge a complaint with the Data Protection Commissioner at any time.

The exercise of your rights is subject to certain conditions prescribed by law, and we require further information from you before we respond to your request.

You may exercise your rights by contacting us at the addresses or e-mail address at the end of the privacy notice.

Correction Requests

We want to ensure that your personal information is accurate and current. Please ask us to correct or remove information you think is inaccurate or outdated.

Cookies

This website system uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics sets a cookie to evaluate your use of this website and compile reports for us on activity on the website. Google stores the information collected by the cookie on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. By using this website and learning management system, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit www.aboutcookes.org or www.allaboutcookies.org.

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website and learning management system features may not function as a result.

Other Websites

Our website may contain links to other sites. This privacy policy only applies to this website and learning management system so when you link to other websites you should read their own privacy policy.

Changes to statement

We may update this privacy statement occasionally and publish such an updated version on our website and learning management system, as appropriate.

Contact details

If you would like to contact us with any queries or comments in relation to your personal data, please:

Send an e-mail to info@indicators-int.com

Send a letter to Indicators International:

Indicators International Ltd, 41 Aughrim Road, Magherafelt, Northern Ireland, BT45 6JX or Call us on +44 (0)28 796 32591